Visited Quality Auto for the first time this week after seeing their ad for a Ford Escape Hybrid. Was greeted by Oliver, who answered all of my questions and to my surprise did not pressure me to make a purchase. I was able to have a hassle free test drive for two different vehicles and I subsequently purchased one of them for what I felt was a fair price for myself and for Quality Auto. I have driven it about 100 miles since then without any mechanical issues that I am aware of. Thus far I am very happy with the professional experience I had with Quality Auto and I would certainly recommend them to others!
I went to Quality auto after seeing a 2009 Impreza 2.5i that they had posted on Craigslist. I texted them to let them know I'd be coming, and I was told that Hector would be there to help us. Hector was extremely friendly and down to earth, and not pushy at all. This was my first car buying experience, and Hector made it extremely easy and comfortable. We took the car for a drive and talked to Hector, submitted the loan application, and had an answer very quickly. I was extremely indecisive and they even stayed there to wait while I thought about things long after the dealership had closed. I purchased the car and it was a steal. I'm very pleased and would recommend anyone to go see them, especially Hector and David who were both very helpful.
Quality Auto's staff provides professional and courteous service. They are not like most used car dealerships. The staff here does everything they can to provide customer satisfaction and helps find you a car that meets your needs. They are not pushy at all! The selection of their cars are great and are in excellent condition. Having owned 3 used cars in my life, I would highly recommend this dealership to anyone looking for a car.
"Quality Auto" displays exactly what their name is....Quality Automobiles! Their level of professionalism and courteousness is unmatched. We had the pleasure of working with Eli (salesmen) and he left me and my family 100% satisfied with our vehicle (Infinite truck). The entire process of purchasing the truck was smooth (we all know how strenuous and lengthy it can be). Yes, Quality Auto sold us an automobile, but they didn't sell us any BS and that's what you want! No gimmicks.....no hidden secrets and no fakeness. All True Professionals Point Blank!!! Now, if you're looking for a vehicle to purchase; then I highly advise you to make your way on over to Pebble Run Place in Sterling.......you won't be disappointed 🙂
Had a wonderful experience buying from Quality Auto. My sales person was really professional and honest. The financing and paperwork process was fast and easy. The entire staff made the 2 hr drive to VA well worth it. Thanks again for excellent customer service!!! Will definitely recommend and do business with QA VA again!!!
Great service. Took our concerns into consideration and helped found us the perfect vehicle for us. Eray was very helpful at every step and was very considerate even after we had bought the car. I was looking for paperwork several months after I purchased my vehicle and he was very helpful the entire time and helped me locate the paperwork. It just goes to show that customer service is most important with Quality Auto. Highly recommend.
Working with Eray was great! He wasn't a typical pushy sleezy used car sales guy at all. Just a great guy to work with to ensure the car you are looking at is the best fit for you. This was the best used car buying exeriance I have ever had!! If you are in the market, go see Eray and tell him Justin sent you. You won't be disappointed! (No I don't get kickbacks, I just told him I was going to tell everyone about my experience)
I would like to send out a big THANK-YOU to David and Eli at Quality Auto in Sterling, Va. for not just selling me a wonderful vehicle at a GREAT price, but making the whole car buying process a pleasant one. Thanks guys.
I had an absolutely perfect experience at Quality Auto.What a nice, easy going guy Eray is. No pressure. Eray just wanted to make sure I was happy. I will go back when I need another vehicle !